Cancellation policy
What happens if you need to cancel a booking, by service type.
This document is provided in draft form for review. Please consult your legal counsel before publishing — final terms will govern.
Last updated: 22 June 2026
1. Holiday packages
- 30+ days before travel: Full refund of land-package amount, minus actual visa charges and any non-refundable third-party fees incurred.
- 15–29 days: 25% cancellation charge on land package, plus actual airline cancellation as per fare rules.
- 7–14 days: 50% cancellation charge on land package, plus airline charges.
- Less than 7 days or no-show: 100% cancellation; no refund.
2. Flights
Airline cancellation rules apply (varies by airline, route and fare class). Travel Shop service charges are non-refundable once tickets are issued.
3. Hotels
Per the specific hotel's policy, disclosed at the time of booking. Non-refundable rates cannot be cancelled without forfeiting the full amount.
4. Visas
Embassy fees are non-refundable once filing has begun. Travel Shop service fee is refundable only if the visa application has not been submitted.
5. Travel insurance
Per insurer policy. Premium is generally non-refundable once the policy is issued.
6. Forex / travel card
Currency notes once dispensed cannot be reversed. Travel cards may be unloaded subject to the issuer's reload/unload terms and applicable charges.
7. How to cancel
Write to info@travelshop.org.in or WhatsApp +91 99903 13004 with your booking reference. Cancellations are effective from the date of written confirmation by Travel Shop.
